This feature in Synergy allows you to create one invoice for an insurance claim, process the excess against the client and when you close the invoice it will create two invoices, one for the client for the excess amount and one for the insurance comp
You have the choice to close the excess invoice or leave it as a saved invoice to add the extra products that the insurance company won’t pay for e.g. oil
- Company/Setup -> Accounts Receivable -> Configure Module
Click on the General Tab and configure the Excess Invoicing Feature.
- Create the invoice for the client and change the “Charged To” to be the Insurance Company (the Head Office Account).
Click on Excess Invoice and enter the amount the customer will be paying
NOTE: If your invoice is for $400 and the excess is $500 then you would end up giving your client a $100 credit. Make sure the excess is less than the total value of the invoice.
This excess value now appears in the invoice with the GST removed if your invoice type is Exclusive as the example.
Once you have completed all the details on the invoice click Close. You may get the warning message is just letting you know that you have selected a Head Office Account even though this client doesn’t normally have one. Click Yes
The invoice for the insurance company is below:
You now have the chance to either Close the invoice for the Client or Not. Click No to add more items to the Excess Invoice, Click Yes if the invoice is completed.
The invoice for the Client who pays the excess is below.
You can find these two invoices on the closed invoice list now both under the original customer’s name. The second one shows the bill is to the head office of the insurance company.
