General

[Synergy] System Requirements / Minimum Specs
Note: Specs herein are in relation to our currently supported software versions (v10 and v11), earlier versions of Synergy are no longer supported and may r...
Tue, 21 Feb, 2023 at 3:23 PM
[Synergy] Installing Synergy Updates
Step by step guide to installing Synergy software updates. Installation Timing Best Practice Synergy updates may include database changes, so it is vi...
Sat, 13 Nov, 2021 at 2:53 PM
[Synergy] How to Set Up Emailing
Setting up email in your Synergy system will allow you to send statements, reminders, invoices and marketing campaigns to your customers. Here's how......
Wed, 8 Jun, 2022 at 12:07 PM
[Synergy] Marketing - Bulk Email, SMS and Print
Processing mail-merge / bulk marketing in Synergy There is a two-step process to doing mail merges within Synergy and you can choose to either Print, Emai...
Sat, 13 Nov, 2021 at 12:03 PM
[Synergy] Centralised Documents Module User Guide
How to set up and operate the Centralised Documents Module to attach files and images to jobs, clients, vehicles, suppliers and invoices. Disclaimer T...
Thu, 4 Nov, 2021 at 1:47 PM
[Synergy] Confirm Current Build / Version
How to identify your current build of Synergy Auto Shop, Financials and POS / PumpLink Checking Your Current Build/Version If you are asked to confirm yo...
Fri, 12 Nov, 2021 at 9:03 AM
[Synergy] Foxpro Library Files Installation
Synergy requires the Foxpro Library files to operate. From time to time this may be become corrupt, or require reinstallation – for example when updating ...
Sat, 13 Nov, 2021 at 2:38 PM
[Synergy] SMS User Guide
Instructions on the setup and operation of the SMS functionality in Synergy, including the new SMS API method. TABLE OF CONTENTS Introduction Initial...
Thu, 14 Sep, 2023 at 12:24 PM
[Synergy] Moving Synergy to a new server computer
These instructions outline the steps to move Synergy to a new server computer. The server computer is the computer that hosts the main Synergy database (u...
Fri, 12 Nov, 2021 at 9:38 AM
[Synergy] Barcodes Not Printing
If Synergy is not printing barcodes correctly, you are likely missing the required barcode font, here's how to install it... There are various reports...
Fri, 12 Nov, 2021 at 9:39 AM